Electronic Cigarette Troubleshooting Tips


It can be very frustrating when there seems to be issues with your device. Sometimes it could be something simple like running low on liquid, running out of battery charge, or simply burning out your atomizing device (cartomizer/tank/clearomizer). Having the power of knowledge is something that can save you time, money, energy, as well as prevent you from going back to smoking. Here are a few common problems that arise with devices that Vape Dojo provides.


Problem: I charged my battery and nothing happens! The button on my vape doesn't light up at all!

Answer: Click the battery button really quick five or six times. This will unlock the battery. Click fast like you are double-clicking a mouse. Click it like this to lock and unlock the battery. This is a good feature to have if you want to carry your vape in your pocket or purse and do not want it to activate unintentionally.

My battery light is on, and my clearomizer is screwed on, but there is no vape! 

This is most likely a center-pin issue. Usually this happens when the center pin connected to the battery, where the clearomizer/cartomizer/tank connects to the battery is recessed because of a previous attachment causing it to slightly collapse. This is something that happens to the best of us, and can easily be fixed. There are a few things you can do at this point. You can take a nail-file, the kind attached to a nail-clipper, and raise the center-pin gradually by the edges of it with the file. You may need to raise it by three or four different angles to evenly graduate the center pin back to it’s original spot. Make sure that you do not use too much force, because this may cause the pin to completely dislodge from the battery. If you are using mostly ego threaded devices such as the ego cartomizers or our clearomizers, you do not have to completely tighten them onto the battery for them to work. Over tightening can cause the pin to collapse again, depending on how loose the pin has become. Here is a good video made by someone else that shows the problem and the fix: http://www.youtube.com/watch?v=9x95J3ljQ54

To prevent this issue, do not wrench down when you screw things onto your battery. Just do enough to make sure it makes contact.

My clearomizer is leaking juice from the bottom, what is going on, or is this just junk?
Clearomizers can have the tendency of leaking for a couple different reasons. If it is new, it is usually because it has been overfilled, or there is liquid in the center air-tube, and it is leaking from the battery connection. You can confirm it is this by trying to take a puff, and seeing if you can get a clear, clean hit or if it’s gurgling. There is an easy solution for this, for clearomizers. Simply blow through the cartomizer through the mouthpiece, with a tissue at the end to catch the liquid coming out of the air-tube. This may be more difficult if you are using a juice with a higher amount of vegetable glycerin because the liquid would be thicker.

My clearomizer is STILL leaking...I blew out all the fluid from the airhole, but liquid is acutally coming out from the side of the clearomizer where the metal meets the glass... It’s getting everywhere, I am wasting juice, and my pocket is full of juice. Do I have to throw this away?
This usually happens with the rebuildable clearomizer. What will happen is the bottom connection of the clearomizer is not completely screwed on to the body of the clearomizer. Just simply get a good grasp on the bottom, maybe with a little pair of pliers, and gently but firmly screw the body of the clearomizer on, making sure that it is completely mesh with the indentations of the screws correctly. Don’t overtighten!

There is still juice leaking, even though I tightened it completely on, and it is still coming from the side of the glass itself. What happened?
This is where the clearomizer may be too far gone. It may be because parts of the clearomizer were overtightened and subsequently cracked under pressure, might be because the clearomizer became too hot from constant repetitive vaping, or it might even be from shipping, falling, or some other type of trauma. There is not much you can do at this point, and it is up to your discretion if it’s worth taping up and letting the show go on, or if it is too much of a headache and not worth the time or energy.

I just received my cartomizer. I just filled it up, but now when I try to take a hit and fire the battery, I get no suction, and then all of a sudden I’ll get a surge and liquid will pop into my mouth! After that happened, I take a puff, and it goes from being completely clogged to giving little gurgles and I am getting little, if any vapor out of it. What’s going on?
What happened in this case is the cartomizer was overfilled, and the excess liquid is preventing it from functioning properly. Take the cartomizer off of the battery, and take a napkin/tissue and use your pinky finger to poke into the battery connection area of the cartomizer and dab the area. You will see when you take your pinky out that there will be liquid saturating the napkin. Use a dry part of the napkin, and with your pinky repeat the process. Do this until you see no more liquid on the napkin when you try to wipe it. Also you should clean the battery connection plate/center-pin of your battery with a q-tip, to wipe off extra juice. Now simply try to inhale through the cartomizer and check to see see if you receive a clear hit, without it being connected to the battery. If there is still an obstruction, then put the napkin on the end of the cartomizer, and gently blow through the cartomizer, and repeat the cleaning process. Repeat these instructions until you can get a clean, clear hit through your cartomizer.

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Comments (290)

  • Heidi on May 27, 2015


  • Austin Carroll on May 27, 2015

    Whenever I take my tank off my vision spinner 2 battery the button stays on and won’t turn off, almost as if it’s charging by itself without the charger, but when I put my tank back on and try to hit it, the button will flash white three times then there will be a faint red color in the button, please help!!!

  • Austin Carroll on May 27, 2015

    Whenever I take my tank off my vision spinner 2 battery the button stays on and won’t turn off, almost as if it’s charging by itself without the charger, but when I put my tank back on and try to hit it, the button will flash white three times then there will be a faint red color in the button, please help!!!

  • Matt on May 24, 2015

    I have the Zeero smoke, it worked fine for a few days then it just stopped, the light stays off when not hooked to the usb, and when it is it stays green, when I push the button it blinks white blue green red. I tryed a twist charger and that stays green like it’s fully charged, tryed pulling the pin up a little but no change, can anyone help?

  • ivan on May 23, 2015

    My vape pen wont release any smoke. It only gives out cool air i have tried cleaning it but it still doesnt work. I had 2 the first one it did that and i bought another one and it is having the same problem

  • ivan on May 23, 2015

    My vape pen wont release any smoke. It only gives out cool air i have tried cleaning it but it still doesnt work. I had 2 the first one it did that and i bought another one and it is having the same problem

  • jon hagg on May 20, 2015

    My battery is fully charged and will allow me to press and hold the button down as if I am taking a hit without the tank on, but as soon as I put the tank on and try to hold it down to take a hit it blinks as if it’s going dead. Then when I take the tank off it’s fine again. Any help with this would be much appreciated! Same problem as the other girl Ive only had it one day and I’m poised pi 4

  • Shirley on May 20, 2015

    The pen light is on and won’t go off?

  • deadFred on May 14, 2015

    I have a Kanger 15-25w mini 0.05 subtank it phisacally hurts my chest to pull on it also my battery is a vision inow 40w 2000mah .25ohm idk why its so harsh help plse

  • RonaldER on May 06, 2015

    what we are talking about celine handbags usa this is totally your thing to know celine handbags usa sale

  • nyca on April 30, 2015

    Hey.. I charged my e cig but ntg happen its not even charged and eventhough i press like five to six times quickky ntg happen i repeated it alot of times bur it still doesnt work it pisses me off ..

  • Some chick on April 26, 2015

    Yikes. I had a 3 flash situation for EVERY situation. Didn’t know about the 5 click, which I must have done about 5 times out of irritation, but something magical happened and it’s working! Thanks :D

  • Chris on April 25, 2015

    I just started vaping about a month ago and really, most of this is common sense if you just do google searches and READ! It is VERY important to put your pen together while you are still at the store because you may have a defective part there from the factory and the store should gladly replace it. If you bought it online, most give you time to either send it back and get it replaced or sometimes, they will just send you a replacement part and that depends on the cost of the part…

  • Kumar on April 24, 2015

    My charger continues to stay green even with no battery plugged into it, and whenever I use the battery with the tank it blinks but without the tank it works fine. Help!

  • Tom on April 22, 2015

    Got the x6 came charged battery die put on charger for over 3 hrs charger never turned green tried another charger still not changing to green

  • Anthony on April 15, 2015

    my battery on my evod 2 twist is fully charged the green light is on to say it’s fully charged but when I unscrew it from the charger it won’t work ? Pressed the button several times but still nothing it’s not the charger as I’ve tryed other batteries in it and work fine can you telll me the problem the battery is only 3 months old

  • Cassidy on April 08, 2015

    The battery of my eGo is fully charged and when not connected to anything the light will work when I click the button, but once I agent to use it with the tank on, it’ll blink a few times as if it’s dying.

  • mike on April 08, 2015

    I have a ego x6 ans ils full charge light open when tank its not on but when i screwed m’y tank ans i want tout puff i press thé button but thé light flash and no vape …. Can someone help me plZ

  • Maria on April 02, 2015

    I have been buying tanks like crazy they will work good for two weeks n then therez the.loght but no noise n no vapor HELP IM SPENDING ALOT OF MONEY BUYING TANKS EVERY TWO WEEKS

  • John on April 01, 2015

    Just got an ego e cig, and I’ve been charging it for hours. When I plug it in the light on charger is green and the blue light on battery flashes a TON of times, but when I unplug it and connect it it doesn’t turn blue or turn on, HELP! :|

  • sambo on March 29, 2015

    ive charged my ecig, and the light has gone green on the charger, but when i try it nothing happens, no light comes on or anything, so when i plug it back in to the charger, the light flashes then goes off?? hellppp!!

  • Hilly on March 24, 2015

    Thanks for help. Up and running again. Doing well with this ego ce4

  • Carla on March 22, 2015

    I had charged my battery and all it does is blink every time I try to use it. Even if I click 5xs nothing happens.

  • marley on March 21, 2015

    so dojois donate one junk one?
    brah this pipe seems weakand multiflawed

  • Bosco on March 20, 2015

    I have tried all brands and they are all inconsistent. I clean and adjust them all the time. Just when I think I have it all figured out it won’t work.

    I measure the chargers with my multimeter and half of the vape ape brand chargers are bad and damaging batteries.

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