Electronic Cigarette Troubleshooting Tips


It can be very frustrating when there seems to be issues with your device. Sometimes it could be something simple like running low on liquid, running out of battery charge, or simply burning out your atomizing device (cartomizer/tank/clearomizer). Having the power of knowledge is something that can save you time, money, energy, as well as prevent you from going back to smoking. Here are a few common problems that arise with devices that Vape Dojo provides.


Problem: I charged my battery and nothing happens! The button on my vape doesn't light up at all!

Answer: Click the battery button really quick five or six times. This will unlock the battery. Click fast like you are double-clicking a mouse. Click it like this to lock and unlock the battery. This is a good feature to have if you want to carry your vape in your pocket or purse and do not want it to activate unintentionally.

My battery light is on, and my clearomizer is screwed on, but there is no vape! 

This is most likely a center-pin issue. Usually this happens when the center pin connected to the battery, where the clearomizer/cartomizer/tank connects to the battery is recessed because of a previous attachment causing it to slightly collapse. This is something that happens to the best of us, and can easily be fixed. There are a few things you can do at this point. You can take a nail-file, the kind attached to a nail-clipper, and raise the center-pin gradually by the edges of it with the file. You may need to raise it by three or four different angles to evenly graduate the center pin back to it’s original spot. Make sure that you do not use too much force, because this may cause the pin to completely dislodge from the battery. If you are using mostly ego threaded devices such as the ego cartomizers or our clearomizers, you do not have to completely tighten them onto the battery for them to work. Over tightening can cause the pin to collapse again, depending on how loose the pin has become. Here is a good video made by someone else that shows the problem and the fix: http://www.youtube.com/watch?v=9x95J3ljQ54

To prevent this issue, do not wrench down when you screw things onto your battery. Just do enough to make sure it makes contact.

My clearomizer is leaking juice from the bottom, what is going on, or is this just junk?
Clearomizers can have the tendency of leaking for a couple different reasons. If it is new, it is usually because it has been overfilled, or there is liquid in the center air-tube, and it is leaking from the battery connection. You can confirm it is this by trying to take a puff, and seeing if you can get a clear, clean hit or if it’s gurgling. There is an easy solution for this, for clearomizers. Simply blow through the cartomizer through the mouthpiece, with a tissue at the end to catch the liquid coming out of the air-tube. This may be more difficult if you are using a juice with a higher amount of vegetable glycerin because the liquid would be thicker.

My clearomizer is STILL leaking...I blew out all the fluid from the airhole, but liquid is acutally coming out from the side of the clearomizer where the metal meets the glass... It’s getting everywhere, I am wasting juice, and my pocket is full of juice. Do I have to throw this away?
This usually happens with the rebuildable clearomizer. What will happen is the bottom connection of the clearomizer is not completely screwed on to the body of the clearomizer. Just simply get a good grasp on the bottom, maybe with a little pair of pliers, and gently but firmly screw the body of the clearomizer on, making sure that it is completely mesh with the indentations of the screws correctly. Don’t overtighten!

There is still juice leaking, even though I tightened it completely on, and it is still coming from the side of the glass itself. What happened?
This is where the clearomizer may be too far gone. It may be because parts of the clearomizer were overtightened and subsequently cracked under pressure, might be because the clearomizer became too hot from constant repetitive vaping, or it might even be from shipping, falling, or some other type of trauma. There is not much you can do at this point, and it is up to your discretion if it’s worth taping up and letting the show go on, or if it is too much of a headache and not worth the time or energy.

I just received my cartomizer. I just filled it up, but now when I try to take a hit and fire the battery, I get no suction, and then all of a sudden I’ll get a surge and liquid will pop into my mouth! After that happened, I take a puff, and it goes from being completely clogged to giving little gurgles and I am getting little, if any vapor out of it. What’s going on?
What happened in this case is the cartomizer was overfilled, and the excess liquid is preventing it from functioning properly. Take the cartomizer off of the battery, and take a napkin/tissue and use your pinky finger to poke into the battery connection area of the cartomizer and dab the area. You will see when you take your pinky out that there will be liquid saturating the napkin. Use a dry part of the napkin, and with your pinky repeat the process. Do this until you see no more liquid on the napkin when you try to wipe it. Also you should clean the battery connection plate/center-pin of your battery with a q-tip, to wipe off extra juice. Now simply try to inhale through the cartomizer and check to see see if you receive a clear hit, without it being connected to the battery. If there is still an obstruction, then put the napkin on the end of the cartomizer, and gently blow through the cartomizer, and repeat the cleaning process. Repeat these instructions until you can get a clean, clear hit through your cartomizer.

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Comments (270)

  • sambo on March 29, 2015

    ive charged my ecig, and the light has gone green on the charger, but when i try it nothing happens, no light comes on or anything, so when i plug it back in to the charger, the light flashes then goes off?? hellppp!!

  • Hilly on March 24, 2015

    Thanks for help. Up and running again. Doing well with this ego ce4

  • Carla on March 22, 2015

    I had charged my battery and all it does is blink every time I try to use it. Even if I click 5xs nothing happens.

  • marley on March 21, 2015

    so dojois donate one junk one?
    brah this pipe seems weakand multiflawed

  • Bosco on March 20, 2015

    I have tried all brands and they are all inconsistent. I clean and adjust them all the time. Just when I think I have it all figured out it won’t work.

    I measure the chargers with my multimeter and half of the vape ape brand chargers are bad and damaging batteries.

  • sharon on March 16, 2015

    hi my vap pen wont charge when i screw it to the charger and plug it in the little blue light doesnt come on and also the green light on the charger stays green doesnt turn red… please help me fast

  • Samantha on March 11, 2015

    My battery is fully charged and will allow me to press and hold the button down as if I am taking a hit without the tank on, but as soon as I put the tank on and try to hold it down to take a hit it blinks as if it’s going dead. Then when I take the tank off it’s fine again. Any help with this would be much appreciated!

  • Cathal on March 09, 2015

    My atomizer is full and my battery is fully charged but when i press the button i get no vape….. Then if i put that same atomizer on a different battery it works amd if i put a different atomizer on the first battery it works!! Which is the problem? My battery or atomizer

  • Erin on March 05, 2015

    I just bought a brand new vape pen, and it charged all night. When I push the button 5 times fast to turn it on it doesn’t light up at all?

  • Erin on March 05, 2015

    I just bought a brand new vape pen, and it charged all night. When I push the button 5 times fast to turn it on it doesn’t light up at all?

  • Megan on March 03, 2015

    Alright so I have an ego-t and It’s not hitting, I tired fixing the center pin but that didn’t do anything, when I hold the button it still lights up but I don’t get a hit out of it? I’ve heard maybe it’s time to get a new atty, but maybe there’s someother things I could do to try to get it to work

  • Fivepawns.com on February 19, 2015

    Keep in mind that vaping and electronic cigarettes are not designed to be 100% safe.

  • smoker on February 18, 2015

    Thanks so much for the video!! Saved my x6

  • Shane on February 16, 2015

    My X6 keeps blinking when I push the button. It was working fine up until a few days ago, then it just gave out. Already went through all of the tips above, and don’t want to buy a new battery if I don’t have to. I plug it in and the light turns red then green once it’s “done charging”, but all it does is blink or have a solid color light. I can’t change any of the settings and I’m getting really frustrated. Any help would be appreciated

  • trent on January 28, 2015

    email me at trentembly4688@gmail.com plz

  • trent on January 28, 2015

    i have a EOS aspire vape i got a new coil fully charge and it doest heat up and jus blinks and turns red help me please

  • Isaiah on January 23, 2015

    Ok so I have a smok gaurdian pipe mod and for some reason it doesn’t fire anymore and my battery says it’s fully charged but I just can’t figure it out

  • Charles on January 21, 2015

    My X6 battery blue light is always on !! Whatever I do :/
    I’ve tried to charge it and nothing goes on. The green light is on(the charge) soo I don’t know what to do

  • Brian on January 20, 2015

    Just purchased an eGo-t e cig and everything was good up until i tried to take a hit. I charged the battery and filled the cartridge just fine, and I even did the center pin trick and it still didn’t work. HELP please!!

  • Chri on January 19, 2015

    X6 variable voltage batteries. First one I received doesn’t light up at all. I’ve tried some tips, but nothing. I charge it, but the light is green indicating it’s charged, but as I said, nothing.

    So second one worked fine, until I tried to change the voltage. Now this x6 is no longer lighting up at all. 5 clicks in rapid succession, nothing. So I bought 4 of the and now to be honest, I’m afraid to use them. Are they going to suddenly stop working? This is frustrating to say the least.


    Thank you,

  • joshua on January 16, 2015

    ive had my x6 mod for bout 7 months now. and for the past 2 weeks or so ill put it on the highest voltage it as the blue light. and if i move my arm or anything while holding my ecig set up. the battery automaticly changes the voltage back to the lowest setting. the red light. happens anytime i move. plz help i dont have the money to buy a new one. thanks. plz email with a solution if there is one. thanks

  • Jacob on January 14, 2015

    I don’t understand why my vape battery wont turn on. I’ve charged it, and I tried rapidly clicking it to unlock the button. But there is no light at all. When I charge my battery the light just flashes red, but the charger light on the cord is green.

    What is happening?

  • Mark on January 12, 2015

    Hi my tank takes ages to fill, is this normal????

  • lola on January 09, 2015

    I have an ecig and I charged the battery but when I wanna smoke it nothing comes out. I don’t know what’s going on. Can ya help me

  • john smith on January 08, 2015

    I have a faze vape the battery works fine when the clearomizer is off but as soon as it is on the light just blinks I need help

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