Electronic Cigarette Troubleshooting Tips

TROUBLESHOOTING TIPS:

It can be very frustrating when there seems to be issues with your device. Sometimes it could be something simple like running low on liquid, running out of battery charge, or simply burning out your atomizing device (cartomizer/tank/clearomizer). Having the power of knowledge is something that can save you time, money, energy, as well as prevent you from going back to smoking. Here are a few common problems that arise with devices that Vape Dojo provides.


EGO BATTERIES:

Problem: I charged my battery and nothing happens! The button on my vape doesn't light up at all!

Answer: Click the battery button really quick five or six times. This will unlock the battery. Click fast like you are double-clicking a mouse. Click it like this to lock and unlock the battery. This is a good feature to have if you want to carry your vape in your pocket or purse and do not want it to activate unintentionally.


Problem:
My battery light is on, and my clearomizer is screwed on, but there is no vape! 


Answer:
This is most likely a center-pin issue. Usually this happens when the center pin connected to the battery, where the clearomizer/cartomizer/tank connects to the battery is recessed because of a previous attachment causing it to slightly collapse. This is something that happens to the best of us, and can easily be fixed. There are a few things you can do at this point. You can take a nail-file, the kind attached to a nail-clipper, and raise the center-pin gradually by the edges of it with the file. You may need to raise it by three or four different angles to evenly graduate the center pin back to it’s original spot. Make sure that you do not use too much force, because this may cause the pin to completely dislodge from the battery. If you are using mostly ego threaded devices such as the ego cartomizers or our clearomizers, you do not have to completely tighten them onto the battery for them to work. Over tightening can cause the pin to collapse again, depending on how loose the pin has become. Here is a good video made by someone else that shows the problem and the fix: http://www.youtube.com/watch?v=9x95J3ljQ54

To prevent this issue, do not wrench down when you screw things onto your battery. Just do enough to make sure it makes contact.

CLEAROMIZERS:
Problem:
My clearomizer is leaking juice from the bottom, what is going on, or is this just junk?
Answer:
Clearomizers can have the tendency of leaking for a couple different reasons. If it is new, it is usually because it has been overfilled, or there is liquid in the center air-tube, and it is leaking from the battery connection. You can confirm it is this by trying to take a puff, and seeing if you can get a clear, clean hit or if it’s gurgling. There is an easy solution for this, for clearomizers. Simply blow through the cartomizer through the mouthpiece, with a tissue at the end to catch the liquid coming out of the air-tube. This may be more difficult if you are using a juice with a higher amount of vegetable glycerin because the liquid would be thicker.

Problem:
My clearomizer is STILL leaking...I blew out all the fluid from the airhole, but liquid is acutally coming out from the side of the clearomizer where the metal meets the glass... It’s getting everywhere, I am wasting juice, and my pocket is full of juice. Do I have to throw this away?
Answer:
This usually happens with the rebuildable clearomizer. What will happen is the bottom connection of the clearomizer is not completely screwed on to the body of the clearomizer. Just simply get a good grasp on the bottom, maybe with a little pair of pliers, and gently but firmly screw the body of the clearomizer on, making sure that it is completely mesh with the indentations of the screws correctly. Don’t overtighten!

PROBLEM:
There is still juice leaking, even though I tightened it completely on, and it is still coming from the side of the glass itself. What happened?
Answer:
This is where the clearomizer may be too far gone. It may be because parts of the clearomizer were overtightened and subsequently cracked under pressure, might be because the clearomizer became too hot from constant repetitive vaping, or it might even be from shipping, falling, or some other type of trauma. There is not much you can do at this point, and it is up to your discretion if it’s worth taping up and letting the show go on, or if it is too much of a headache and not worth the time or energy.


CARTOMIZERS:
Problem:
I just received my cartomizer. I just filled it up, but now when I try to take a hit and fire the battery, I get no suction, and then all of a sudden I’ll get a surge and liquid will pop into my mouth! After that happened, I take a puff, and it goes from being completely clogged to giving little gurgles and I am getting little, if any vapor out of it. What’s going on?
Answer:
What happened in this case is the cartomizer was overfilled, and the excess liquid is preventing it from functioning properly. Take the cartomizer off of the battery, and take a napkin/tissue and use your pinky finger to poke into the battery connection area of the cartomizer and dab the area. You will see when you take your pinky out that there will be liquid saturating the napkin. Use a dry part of the napkin, and with your pinky repeat the process. Do this until you see no more liquid on the napkin when you try to wipe it. Also you should clean the battery connection plate/center-pin of your battery with a q-tip, to wipe off extra juice. Now simply try to inhale through the cartomizer and check to see see if you receive a clear hit, without it being connected to the battery. If there is still an obstruction, then put the napkin on the end of the cartomizer, and gently blow through the cartomizer, and repeat the cleaning process. Repeat these instructions until you can get a clean, clear hit through your cartomizer.

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Comments (243)

  • leah on December 20, 2014

    Just got x6 vaporizer mod, charged it all night and it won’t let me change the voltage on it, all it does is turn white, then 5 clicks and turns blue but won’t keep lit nor let me smoke it then 5 clicks and turns back to white, and its just regular setting but it works, why won’t it let me change the voltage?

  • gabriel on December 18, 2014

    My battery on my x6 works perfectly fine without the tank on it, but once I screw it on and press the button all it does is blink! Please help

  • abel on December 18, 2014

    My battery light is on with out me touching the bottom.

  • Dmitry on December 18, 2014

    Ok so I have a ego twist -c battery and when not connected to a a tank or clearomizer it will light up for the normal 10 second drag time period but as soon as I attach a tank it will fire for like 2 seconds then flash and continue to flash signaling the end of the drag , I have tried pulling the center pin up but that’s not the problem and it’s all super clean, bolt atomizer and battery are flush and have a connection but the battery won’t stay on for a normal time period … Any ideas on how to fix this problem would be a life savor :)

  • austin on December 16, 2014

    I know this is a stupid question, but are you supposed to hold the button when you smoke? Every time i puff, no smoke comes out and im not holding the button. I didnt want to hold the button and then break it. Please help, and thanks.

  • heather jo on December 15, 2014

    I have a glass tank that I just got and it will not produce vape almost at all. I don’t know what the prob might be. I checked everything out. Looks fine really. Any ideas?

  • kodi on December 14, 2014

    Okay so I have a vision spinner two and it works fine until I screw on my mini prorank 3 and I hit the fire button and it just blinks 5 times. The way I got it to work was I partially screw on the tank and then I hold down the fire button and then I fully screw the tank on and it works. And then I hit the fire button to take another draw and it just blinks 5 times again. Like its not connecting or its rejecting the tank. I used it for about a week before this fine. Before i could never get it fully charged but i left it on the charger for 2 days and I finally got it to fully charge and now it’s acting up

  • kodi on December 14, 2014

    Okay so I have a vision spinner two and it works fine until I screw on my mini prorank 3 and I hit the fire button and it just blinks 5 times. The way I got it to work was I partially screw on the tank and then I hold down the fire button and then I fully screw the tank on and it works. And then I hit the fire button to take another draw and it just blinks 5 times again. Like its not connecting or its rejecting the tank. I used it for about a week before this fine. Before i could never get it fully charged but i left it on the charger for 2 days and I finally got it to fully charge and now it’s acting up

  • Alisha on December 02, 2014

    I charged my ecig until it was full. I turned it on, and no smoke came. nothing worked. I clicked it 5 to 6 times to turn on and off and nothing worked. its been 2 days now. no smoke no flavor. what should I do?

  • Myles on December 01, 2014

    I have no idea what my ecig is i think its an E Go but when i have it on the wall the blue light is either flashing or solid and the light on the charger is green but when i take it off the battery wont light up at all or produce smoke. Tried pressing it 5 times in a row and holding but nothing works. Help!

  • Steve on November 28, 2014

    I recently bought an e cig and its really hard to hit. My friend has the same thing just a different color and its just like normal breathing. The juice I use has no nicotine. Please help, really annoying!

  • Iris on November 27, 2014

    I’m having the same problem as Shannon. The purple light on my ecig is on all the time, I’ve been getting a good vape from it and haven’t needed to charge it since the day I charged it right after I got it. (like a week and a half) So the purple light on my battery is on all the time, I plug it in again and the charger light still stays green, no reaction from the light on my battery, it’s just not charging. I know not to screw it in too tight and all of that, it’s just not working. I tried to turn my battery on/off and pressing the button 5 times and it does nothing.

  • Lester on November 26, 2014

    I have a new vape tank but when i tried it on my Nicotech battery, it works, but when i transfer the same tank to the EGO battery, it doesnt work.

    What happen? my ego battery is not spoiled.

  • Jonathan on November 19, 2014

    @Colt from post on October 19, 2014.

    Tried your trick and after weeks of messing with it, it finally started charging. Thanks man will keep your trick in mind for future issues.

    From Colt “took my battery and sat it upside down with contact facing the table. I tapped it on the table, not too hard but just a little force. Plugged it in and the charger light was red. Took it off and it’s now fully functioning. Make sure not to tighten to much, this seems to be the problem at least in my case and hopefully your as well. Very simple fix”

  • andy hunter on November 12, 2014

    i bought a ego-t and have only used it for 5 mins then nothing..i have trawled the internet and done the pin thing.i have just plugged it into a wall socket after hearing it could blow up my pc and its still not working…my day of packing in fags has nopw lead me to getting very stressed and smoking again..execpt LOTS more than befor this e gig arrived

  • crystal on November 06, 2014

    I purchased a ego t style vape pen. When first got it I pushed the button 5x’s to cut it on. When I plugged up my pen, my charger has a green light like it is charging, but my blue led light is not lighting up when charging….. Please help.

  • caylum on October 27, 2014

    my e-gig/vaporizer isnt producing as much smoke as it used to ive cleaned it and added more fluid but nothing seems to work ive even tried a different battery so i know it must be a problem with the tank but is there a way i may be able to fix this without buying a new one?

  • Kyle on October 23, 2014

    I have a e go x6 and I pluged it in and it charged but now the light won’t turn on or anything

  • Jackson on October 22, 2014

    I tried using my tank with a stinger battery than it could really handle.. Now my battery lights up but, even after adjusting the center pin, no vapor. Did I totally mess up my tank with one hit of too much voltage?

  • Colt on October 19, 2014

    Just fixed mine. When I plugged it in to the charger the charger was green and my ecigs light was on. When I pulled it off, the battery light wouldn’t come on. I cleaned all contact points on charger and battery, still nothing. After a day of messing with it here and there, finally I took my battery and sat it upside down with contact facing the table. I tapped it on the table, not too hard but just a little force. Plugged it in and the charger light was red. Took it off and it’s now fully functioning. Make sure not to tighten to much, this seems to be the problem at least in my case and hopefully your aswell. Very simple fix

  • Nabil on October 16, 2014

    I bought a shisha pen, at first it worked, then after I charged the battery, and try to take a hit, I can hear it working and the led works but I don’t get any smoke out. Can you tell me what the problem is please

    Thanks

  • dalton on October 15, 2014

    I am having the most common problem as a lot of ur other customers, as I go to take a hit my Led light blinks 3 times. It wont turn off or on. Can please help, thanks

  • Dustin on October 11, 2014

    every time i fully charge my battery my vapor pen doesnt want to work. it will blink once and thats it til i hook it back up to the charger to get it to reset. then i have to take the battery (nothing else attached) and hold the button several times with the light on guessing thats using some of the battery power and eventually the pen will work. Any Ideas?

  • Pancho on October 11, 2014

    I just got my cousin an x6 battery with an iclear tank and every time he takes a hit the light shows up but nothing comes out?

  • Anonymous on October 07, 2014

    @Nick

    charge ur battery …thats why the lights blinking

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